Shipping and Refund Policy

Shipping Policy:

Free standard shipping is available on all orders. We reserve the right to choose the carrier if you chose to utilize the standard shipping method. Expedited orders will be charged a fee depending on weight of the order. Orders are processed and shipped M-F.

Refund/Return Policy:

Your satisfaction of Chempistry products is of utmost importance to us. Be sure to check your order carefully once it arrives for any shipping damages. You can submit claims for damaged Chempistry items by sending us an email at chempistrybionaturals@gmail.com within three days of receiving the shipment. Please include specific details and photos of product damage.
If you have changed your mind and would like to return your item, you can request a full purchase refund within ten (10) days of the initial order. RETURNED PRODUCTS MUST HAVE AN INTACT SEAL. Submit refund requests to via email to chempistrybionaturals@gmail.com or by using the CONTACT section in our home page.